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Configuring notifications for Smart IT. BMC Remedy with Smart IT Smart IT provides email notifications for desktop clients and push notifications for mobile clients. For example, w hen a user is assigned to a ticket, an email notification is sent, and a notification icon appears on. The following BMC sites provide information outside of the Remedy with Smart IT documentation that you might find helpful: BMC Communities, BMC Remedy ITSM community includes Smart IT BMC Support Knowledge Base, search filtered by Smart IT; BMC Global Services, BMC Remedy ITSM offerings includes Smart IT, information about Smart IT. BMC Remedy with Smart IT sets a new standard for the modern workplace with an intuitive, social, and mobile service desk experience to enable a more knowledgeable and collaborative workforce organized around IT roles, not modules. For information about the latest release, see Smart.

Before you install MyIT or Smart IT, you must install the User Experience patch on your BMC Remedy ITSM server. This patch enables BMC Remedy ITSM to work with MyIT and Smart IT. Without this patch, timelines, email notifications, and social features will not work in either MyIT or Smart IT. BMC Remedy with Smart IT Smart IT is the next-generation BMC Remedy IT Service Management BMC Remedy ITSM user experience. Basic BMC Remedy ITSM processes—creating tickets, viewing related items such as tickets, assets, or knowledge articles, and updating profile information—are now easier and quicker. Getting started with BMC Remedy with Smart IT Installing the Smart IT interface. Deploying Smart IT to your users. For more information about rebranding the Smart IT application, see Rebranding Smart IT for the universal client. Any direct contact number, email ? Thank you. It supports re-signing and rebranding Smart IT on version 1.4 and later. If you are using Smart IT 1.5.01 or earlier version, you can download the utility from BMC Communities. For more information, see Re-signing Smart IT on Apple iOS. Product name changes. Starting from version 1.6, BMC Remedy with Smart IT has been renamed as Remedy with.

Webmail Accedi. Nome Utente: Password. After installing Smart IT, the ITSM email notifications being sent to the users are replaced by the Smart IT notifications. Looking for a way to retain and switch between ITSM or Smart. Hi, in my current customer project I got a lot of feedback regarding working with assets and working with changes. Based on the challenge and customer requirements I have the following idea. Accepting nominations for BMC Remedy with Smart IT 1.4 Release Validation Program. This is your opportunity to engage directly with the Smart IT product experts, to validate the almost final bits of the upcoming Smart IT 1.4 release, and to provide feedback to BMC about functionality, usability and quality.

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